Cater Pro Supply LLC respects your privacy and is committed to protecting the personal information you provide when visiting our website, contacting us, creating an account, requesting information, or purchasing products.
This Privacy Policy explains how we collect, use, disclose, and protect information in connection with our website and services.
Information We Collect
Depending on how you interact with our website, we may collect information such as:
- Name
- Company name
- Billing and shipping address
- Email address
- Telephone number
- Order and transaction information
- Products purchased or viewed
- Customer service communications
- Account information
- IP address
- Browser and device information
- Website usage information
- Information submitted through contact forms
We collect information that is reasonably necessary to operate our website, process transactions, provide customer service, and improve our services.
How We Use Your Information
We may use personal information to:
- Process and fulfill orders
- Arrange shipping and delivery
- Process payments
- Provide order confirmations and updates
- Respond to customer inquiries
- Provide product and customer support
- Process returns and refunds
- Maintain customer accounts
- Prevent fraud and unauthorized transactions
- Improve our website and customer experience
- Maintain website security
- Comply with applicable legal obligations
- Send marketing communications where permitted
Orders and Payments
When you place an order, we collect information necessary to process and fulfill your purchase.
Payments may be processed through third-party payment service providers.
Cater Pro Supply does not intentionally store complete credit or debit card numbers on its own website servers when payments are securely processed by third-party payment providers.
Payment providers may process your information according to their own privacy policies and security practices.
Shipping and Delivery
We may share information necessary to fulfill your order with shipping carriers, freight companies, fulfillment providers, manufacturers, distributors, or other service providers involved in delivering your purchase.
Only information reasonably necessary to complete the applicable service will be provided.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to operate website features, remember customer preferences, maintain shopping carts, understand website usage, and improve the shopping experience.
Cookies may also be used for analytics and advertising where applicable.
You can control certain cookies through your browser settings. Disabling some cookies may affect the functionality of the website.
Analytics and Advertising
We may use analytics, advertising, and measurement services to understand how visitors interact with our website and to measure the effectiveness of our marketing.
These services may use cookies or similar technologies.
Where applicable, this may include services provided by companies such as Google or other advertising and analytics providers.
Our use of these services will be subject to applicable privacy requirements and the respective providers’ terms and privacy practices.
Email Communications
If you subscribe to marketing communications, we may send you information about products, promotions, offers, or company updates.
You may unsubscribe from marketing emails at any time using the unsubscribe option provided in those communications.
Even if you opt out of marketing communications, we may still send transactional communications relating to orders, payments, deliveries, returns, account security, or customer service matters.
How We Share Information
Cater Pro Supply LLC does not sell personal information in exchange for money.
We may disclose information to service providers when reasonably necessary to operate our business, including:
- Payment processors
- Shipping and freight carriers
- Fulfillment providers
- Website hosting providers
- Technology and security providers
- Email service providers
- Analytics and advertising providers
- Accounting and professional advisers
We may also disclose information where required by law or where reasonably necessary to protect our legal rights, customers, website, or business.
Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing customer service, maintaining business and tax records, resolving disputes, preventing fraud, and complying with applicable legal obligations.
Your Privacy Choices
Depending on where you reside and applicable law, you may have certain rights regarding your personal information.
These may include rights to request:
- Access to certain personal information
- Correction of inaccurate information
- Deletion of certain personal information
- Information regarding how your personal information is used
- Opt-out from certain marketing communications
Additional rights may apply to residents of certain U.S. states.
To submit a privacy-related request, contact:
We may need to verify your identity before processing certain requests.
Children’s Privacy
Our website is intended for commercial customers and general adult users and is not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13 through our website.
Third-Party Websites
Our website may contain links to websites operated by third parties.
Cater Pro Supply LLC is not responsible for the privacy practices or content of third-party websites. We encourage users to review the privacy policies of websites they visit.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our business practices, website, technology, or applicable legal requirements.
When changes are made, the updated policy will be posted on this page with a revised “Last Updated” date.
Contact Us
If you have questions about this Privacy Policy or how we handle personal information, please contact:
Cater Pro Supply LLC
1322 Shallcross Ave
Orlando, FL 32828
United States
Phone: +1 407 287 0911
Email: info@catertech.co.za